Terms & Conditions

These Terms & Conditions are designed to ensure a safe, comfortable, and enjoyable experience for all our guests. By confirming a booking, guests agree to the following:

1. Booking & Payment Policy
  • The booking is confirmed only upon 100% advance payment.
  • A valid government ID is mandatory for all guests at check-in.
  • A refundable security deposit ranging between ₹10,000 to ₹20,000 (depending on the villa) is required prior to check-in.
  • The security deposit will be refunded after checkout, subject to property inspection.
  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Early check-in or late check-out is subject to availability and may incur additional charges.
  • Only the number of guests confirmed at the time of booking are allowed on the property.
  • Maximum occupancy must be strictly adhered to.
  • Extra guests (if permitted) will be charged additionally.
  • Unauthorized visitors are not allowed.
  • The villa is intended for private and respectful use only.
  • Guests are expected to maintain cleanliness and handle all property items with care.
  • Any damage to furniture, fixtures, or amenities will be chargeable.
  • Pool usage is at guests’ own risk.
  • Children must be supervised at all times.
  • Guests are kindly requested to maintain pool hygiene at all times.
  • Consumption of food or beverages inside the swimming pool is not permitted. A cleaning charge of ₹5,000 will be applicable in case of any such usage.
  • No glass items or hazardous objects near the pool area.
  • Music is allowed only until 9:00 PM in compliance with local regulations.
  • Loud music, DJs, and party setups are strictly not permitted.
  • Guests are requested to respect the neighborhood and maintain decorum.
  • Pets are allowed only with prior approval.
  • A pet fee of ₹1,500 per pet per night will be applicable.
  • Pets are:
    • Not allowed on beds or furniture.
    • Not allowed inside the swimming pool.
  • Guests must carry their pet’s bedding, food, and essentials.
  • Any damages or hygiene issues caused by pets will be chargeable.
  • The villa is equipped with a functional kitchen for guest use.
  • We do not provide in-house chef services unless specifically agreed.
  • Guests may order food online or arrange external catering.
  • Guests are responsible for maintaining kitchen cleanliness.
  • Strictly no cancellations are allowed once the booking is confirmed.
  • Date changes:
    • Subject to availability and management approval.
    • A minimum surcharge of 20% will be applicable for any rescheduling.
  • Guests are responsible for any damage caused during their stay.
  • Charges will be deducted from the security deposit or billed separately.
  • Zyara Hospitality is not responsible for any loss, theft, or damage of personal belongings.
  • Guests are solely responsible for their own safety and that of their accompanying members.
  • Zyara Hospitality shall not be held responsible for any loss of life, injury, or accidents occurring on the premises under any circumstances.
  • Guests are strongly advised to:
    • Supervise children at all times.
    • Avoid roaming unattended in or around the property.
    • Not enter restricted or unauthorized areas.
  • Overcrowding beyond confirmed guest count
  • Loud parties or events
  • DJs and heavy sound systems
  • Smoking inside indoor areas (if applicable)
  • Illegal substances or activities
  • Pool misuse or unsafe behavior
  • Unauthorized decorations causing damage
  • Firecrackers or hazardous items
  • Small gatherings may be allowed only with prior approval.
  • Additional charges may apply.
  • Event details must be disclosed at the time of booking.
  • Power backup (if available) is limited to essential usage.
  • Guests are requested to use electricity and water responsibly.
  • Zyara Hospitality reserves the right to deny entry or cancel a booking in case of policy violations or inappropriate conduct.

By confirming your booking, you acknowledge that you have read, understood, and agreed to all the above Terms & Conditions.

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